CCMS AFRICA WEBSITE PRIVACY POLICY AND WEBSITE TERMS AND CONDITIONS
1. INTRODUCTION
Capricorn Condition Monitoring Solution (Pty) Ltd (“CCMS Africa”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website [www.ccmsafrica.com] and related services, in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws.
2. WHAT PERSONAL INFORMATION WE COLLECT.
We may collect the following categories of personal information when you interact with our website:
- Contact details: name, email address, phone number, company name, job title, and physical address.
- Service enquiry information: details you provide when requesting a site assessment, training registration, or general enquiry.
- Technical data: IP address, browser type, device information, pages visited, and referring URLs, collected automatically via cookies and similar technologies.
We do not collect special personal information (e.g., race, health) unless voluntarily provided and necessary for a specific service.
3. HOW WE USE YOUR INFORMATION
Your personal information is used solely for:
- Responding to enquiries and providing requested services.
- Sending you information about our condition monitoring, precision maintenance, training, and related services where you have consented.
- Improving our website and user experience through analytics.
- Complying with legal obligations and enforcing our Terms of Use.
We process personal information on the lawful grounds of consent, contractual necessity, or legitimate interest as defined in POPIA.
4. DISCLOSURE OF INFORMATION
We may share your information with:
- Service providers: trusted third parties who assist us in operating our website, hosting data, or delivering communications (e.g., Bluezone Media for digital marketing). These parties are contractually bound to comply with POPIA.
- Legal requirements: if required by law, court order, or to protect our rights.
We do not sell, rent, or trade personal information to third parties for their marketing purposes.
5. DATA SECURITY
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or damage. Our website uses SSL encryption (HTTPS) to secure data transmission. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. COOKIES
Our website uses cookies to enhance user experience and analyse traffic. A cookie is a small text file placed on your device. We use:
- Essential cookies: necessary for site functionality.
- Analytics cookies: to understand visitor behaviour (e.g., Google Analytics). No personally identifiable information is collected via these cookies.
You can disable cookies in your browser settings, but some site features may not function properly.
7. YOUR RIGHTS UNDER POPIA
Under the Protection of Personal Information Act, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to processing of your information for direct marketing.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with the Information Regulator (South Africa) if you believe we have violated your privacy rights.
To exercise any of these rights, contact our Information Officer using the details below.
8. CONTACT DETAILS
For privacy-related enquiries or to exercise your rights, contact our Information Officer:
CCMS Africa 04 Leipoldt Road, Phalaborwa, 1390, Limpopo, South Africa Email: info@ccmsafrica.com Phone: 010 226 9160 (or +27 15 781 0147)
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. We encourage you to review it periodically.
WEBSITE TERMS OF USE
Effective Date: [Date]
1. ACCEPTANCE OF TERMS
By accessing and using the website of Capricorn Condition Monitoring Solution (Pty) Ltd (“CCMS Africa”, “we”, “our”, “us”) at www.ccmsafrica.com, you agree to be bound by these Terms of Use. If you do not agree, please refrain from using the site.
2. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, videos, case studies, and downloadable documents, is the intellectual property of CCMS Africa or our licensors (including our technology partners, ERBESSD Instruments and Oilwatch Laboratories). It is protected by South African copyright law (Copyright Act 98 of 1978) and international treaties. You may not reproduce, distribute, modify, or exploit any content without our prior written consent. The CCMS Africa name and logo are unregistered trademarks; unauthorised use is prohibited.
3. PERMITTED USE
You may view, download, and print pages from the website for your personal, non-commercial use, provided that:
- You do not remove any copyright or proprietary notices.
- You do not use the content in a misleading or unlawful manner.
- You do not attempt to damage, overload, or gain unauthorised access to the website or its servers.
4. DISCLAIMER OF WARRANTIES
While we strive to keep information accurate and up to date, CCMS Africa makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or its content. The website is provided “as is.” We do not warrant that the site will be free of errors, viruses, or uninterrupted.
5. LIMITATION OF LIABILITY
To the fullest extent permitted by South African law, including the Electronic Communications and Transactions Act 25 of 2002 (ECTA), CCMS Africa, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Your use or inability to use the website.
- Reliance on any information provided on the website.
- Unauthorised access to or alteration of your transmissions or data.
This limitation applies even if we have been advised of the possibility of such damages. Nothing in these Terms excludes liability for fraud or personal injury caused by our negligence.
6. THIRD-PARTY LINKS
Our website may contain links to external sites (e.g., partners like ERBESSD or Oilwatch Laboratories). These links are provided for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites. You access them at your own risk.
7. GOVERNING LAW AND JURISDICTION
These Terms of Use are governed by the laws of the Republic of South Africa. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
8. PRIVACY
Your use of the website is also governed by our Privacy Policy, which details how we collect and process personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). Please review it for more information.
9. AMENDMENTS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after any changes constitutes acceptance of the new Terms. We encourage you to check this page periodically.
10. CONTACT INFORMATION
For questions regarding these Terms, please contact:
CCMS Africa 04 Leipoldt Road, Phalaborwa, 1390, Limpopo, South Africa Email: info@ccmsafrica.com Phone: 010 226 9160 | Cellphone : 083
References cited (within documents):
- Protection of Personal Information Act 4 of 2013 (POPIA)
- Electronic Communications and Transactions Act 25 of 2002 (ECTA)
- Copyright Act 98 of 1978
- Information Regulator (South Africa) – complaints mechanism
- POPIA lawful processing grounds (Sections 9-12)
These documents mirror the standard seen on competitor sites such as those of SKF, Pragma, and other industrial service providers.
Headquartered in Phalaborwa, serving the heavy industrial heartland of Southern Africa with uncompromising engineering precision.
Contact
04 Leipoldt Road
Phalaborwa, 1390
South Africa
010 226 9160 | 015 781 0147
info@ccmsafrica.com
© 2026 Capricorn Condition Monitoring Solution (Pty) Ltd · Reg 2018/012186/07
Headquartered in Phalaborwa, serving the heavy industrial heartland of Southern Africa with uncompromising engineering precision.
Contact
04 Leipoldt Road, Phalaborwa, 1390, South Africa
Call: 010 226 9160 | 015 781 0147
Email: info@ccmsafrica.com
© 2026 Capricorn Condition Monitoring Solution (Pty) Ltd · Reg 2018/012186/07